These are the rules of the Felvero affiliate program. Please read them carefully: by applying as an affiliate you agree to them. A summary of the program is on the Affiliate Program page.
1. This agreement
These terms are an agreement between you ("you", the affiliate) and Felvero ("we") about the Felvero affiliate program. You accept them when you apply, by ticking the box on the application. That electronic acceptance has the same effect as a signature; we record the date, time, your account and the version you accepted (version 2026-11-12.5). Our Terms of Service and Privacy Policy also apply to your Felvero account. If they conflict with these terms on anything about the program, these terms prevail.
You must be at least 18 years old and able to enter into contracts where you live. You need a Felvero account, which can be free; joining the program does not give you a paid plan or any other benefit beyond the commissions described here.
2. Applications and approval
We review every application and may approve or refuse it at our sole discretion, without giving a reason. Approval is personal: your affiliate account cannot be transferred, sold or shared, and you may hold only one.
The information you give us must be true and kept up to date. We may ask you at any time to confirm your identity, your channels or your payout details, including your full legal name and tax number (CPF or CNPJ in Brazil, or the equivalent where you live), and may hold commissions until you do. If we cannot lawfully or practically pay you where you live, we may refuse or end your participation.
3. Independent relationship
You take part as an independent party. Nothing in these terms creates employment, a partnership, a joint venture, a franchise, agency or commercial representation. You decide when, where and how to promote Felvero, with your own means and at your own cost; there is no salary, no fixed payment, no minimum hours, no targets, no subordination and no exclusivity on either side. You may promote other products, including competitors, and we may work with any other affiliates.
You may not speak, sign or make promises on behalf of Felvero, or present yourself as our employee, partner, official representative or as endorsed by us.
4. Your link and who counts as your customer
When you are approved you get a personal link. A person counts as your referred customer only if all of the following are true:
- they open your link and, within 60 days, create a new Felvero account in the same browser, with the referral cookie still in place (they may subscribe later);
- they never had a Felvero account or a paid subscription before;
- they are not you, nor someone in your household, nor an account you control, nor paying with a card or payment method linked to you;
- they did not open a later link from another affiliate or a friend referral before signing up (the last link opened before sign-up wins).
Attribution is decided by our records, using signals such as the email, card, device and network involved. Customers whose browser blocks or clears cookies, or who sign up another way, may not be attributed to you, and we are not responsible for that. A customer can be attributed to only one affiliate, and attribution is never changed after sign-up.
5. Commissions
For each referred customer you earn 25% of every payment for a Felvero plan subscription (monthly or yearly, including upgrades) that we actually receive during the first 12 months after their first paid invoice. The amount is calculated on what the customer paid, without taxes, and after discounts, coupons and credits.
No commission is due on: free trials, gifts and free plans; minute packs, add-ons and other one-off purchases; payments that fail, are refunded, disputed or charged back; payments after the 12-month period; or customers who break our Terms of Service.
If a payment that already earned a commission is later refunded (in full or in part) or charged back, that commission is cancelled in the same proportion. If it was already paid to you, we deduct it from your future commissions; if you leave the program owing a reversed commission, you agree to return it within 30 days of our request. The same applies to any amount paid to you by mistake.
Commissions follow the customer's real payments: when a customer cancels, stops paying or is refunded, no further commissions arise. We set our prices, plans, discounts and trials freely and may change them; this changes future commissions accordingly and gives you no right to compensation.
6. Holding period and payouts
Each commission is pending for 30 days after the payment that created it, to allow for refunds and chargebacks. After that it becomes payable.
Affiliates in Brazil are paid by Pix, in Brazilian reais; affiliates elsewhere by PayPal, in US dollars. The method is set when you apply, from where you are. All your commissions are recorded in that currency; a payment the customer made in the other currency is converted at the European Central Bank reference rate for the day they paid or, if it is not available, at a reasonable market rate we choose; the rate used is kept in our records. The method can only be changed by writing to us, once your balance has been paid, and only for commissions earned after the change.
We pay once a month, by the 10th, the balance that is payable on that day, when it reaches at least R$ 100 (Pix) or US$50 (PayPal); smaller balances carry over to the next month. If the 10th is not a business day, the payout may be made on the next business day. The Pix key or PayPal account must be valid and in your own name; we are not responsible for payments sent to the key or address you gave us, and fees charged by PayPal or your bank are yours.
We may delay a payout while we review suspected fraud or a breach of these terms, while documents we asked for are missing, or because of delays at banks, PayPal, our payment processor or other events outside our control.
7. Taxes
You are solely responsible for declaring and paying any taxes and social contributions on what you receive, and for any registration your country requires. We may ask for tax information or documents (such as your tax number, a receipt or an invoice) before paying, and may withhold amounts where the law requires us to; amounts withheld under the law count as paid to you. Commissions are paid as stated; they are never increased to cover your taxes or fees.
8. How you may promote
You must promote Felvero honestly and lawfully, follow the rules of each platform you use (including their branded content rules), and clearly disclose in every piece of content that you earn a commission (for example "affiliate link", "#ad" or "#publi"), as required by the advertising rules where you and your audience are, such as CONAR in Brazil and the FTC Guides in the United States. You must also follow privacy and anti-spam laws when contacting people.
You may not:
- run paid ads (search, social, display or any other) that use or bid on the name Felvero, its misspellings, or that send traffic straight to our site, without our written permission;
- register domains, social accounts, apps or pages that use Felvero in their name, or copy our site, logo or content in a way that could be mistaken for us;
- publish your link on coupon, deal, cashback or rebate sites, or offer discounts we did not give you;
- send spam or unsolicited messages, or use bots, fake accounts, pop-ups, cookie stuffing, hidden links or forced clicks;
- pay, reward or incentivise people to sign up or subscribe, or refer yourself, your household or your own accounts;
- make false or misleading claims about Felvero, including features, results or prices, or promise earnings, followers or views;
- post fake reviews, or attack competitors in our name;
- aim your promotion at people under 18;
- promote Felvero next to illegal, sexual, violent, hateful or deceptive content, or in any way that could harm our reputation.
When we ask, you must change or remove content about Felvero within 48 hours.
9. Use of our brand
We give you a limited, revocable, non-exclusive, non-transferable permission to use the Felvero name, logo and the materials we provide, only to promote Felvero under these terms and without changing them. You must stop using them, and remove or correct any content, when we ask. All rights in our brand stay with us.
10. Breaches and fraud
If we reasonably believe you broke these terms, acted fraudulently or tried to game the program, we may, at our discretion: cancel the commissions linked to that conduct, hold your balance while we look into it, recover commissions already paid for it, and suspend or close your affiliate account. While your account is suspended, commissions may keep being recorded but nothing is paid until we decide. Where possible we will tell you what we found and give you a chance to explain before a final decision. Commissions earned through a breach are never payable.
11. Ending the program or your participation
You may leave the program at any time by writing to support@felvero.com. We may close your affiliate account at any time, including when no one signs up through your link for 12 months, or end or pause the program for everyone, with notice by email.
If your account is closed for a reason other than a breach of these terms, we pay you every valid commission already earned when it becomes payable, even if your balance is below the minimum. If it is closed for a breach, unpaid commissions are cancelled. Once your participation ends, no new commissions arise, including from customers you referred before, and you must stop using your link and our brand.
The sections on commissions owed or reversed, taxes, records, customer privacy, liability, your responsibility and the general terms continue to apply after your participation ends.
12. Changes to these terms
We may change these terms or the commission, holding period, minimum payout, payout day or other program conditions. We will email you at least 15 days before a change takes effect, except changes required by law or that only benefit you. Changes never reduce commissions already earned before they take effect. If you do not agree, you may leave the program; if you keep taking part after the change takes effect, the new terms apply to you.
13. Our records and disputes about commissions
Your dashboard shows each referred customer (with their email partly hidden), whether they still pay, and each commission and payout, which together are your statement. Our records decide attributions and amounts, unless there is a clear error. If you think something is wrong, write to support@felvero.com within 60 days of the commission or payout in question, with the details; after that, it is considered correct.
14. Customer privacy
You will not receive customers' personal data beyond what the dashboard shows, and you must not try to identify, contact or track the customers you referred through Felvero. We process your own data (name, email, channels, Pix key or PayPal address and, when needed, your tax number) to run the program and meet legal obligations, as described in our Privacy Policy.
15. No guarantees
We do not promise any level of sales, commissions or income. The program and Felvero are provided "as is"; tracking, the dashboard or the service may sometimes have errors or interruptions, and we will correct confirmed errors in commissions, but we give no other warranty.
16. Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental or consequential damages, or for lost profits, revenue, audience or opportunities, in connection with the program. Our total liability to you for any claim about the program is limited to the valid commissions owed to you and not yet paid, or, if greater, the commissions paid to you in the 12 months before the claim. Nothing here limits liability that the law does not allow to be limited, such as for fraud or wilful misconduct.
17. Your responsibility
You are responsible for your content and your promotion. If a third party, a platform or an authority makes a claim against us because of how you promoted Felvero or because you broke these terms or the law, you agree to cover the losses, fines and reasonable legal costs that result, to the extent the law allows, and we may deduct them from commissions owed to you.
18. General
These terms are the whole agreement about the program and replace anything said before, in writing or not. If any part is found invalid, the rest still applies, and the invalid part is replaced by the valid rule closest to its purpose. Not enforcing a right is not a waiver of it. You may not transfer these terms; we may transfer them as part of a reorganisation or sale of Felvero. Notices to you are sent to the email on your account, and notices to us to support@felvero.com.
These terms are governed by the laws of Brazil. Any dispute will be heard by the courts of the city of Taubaté/SP, Brazil, unless the law gives you the right to another court. They are offered in English and Portuguese; if the two differ, the Portuguese version prevails.
See also: Terms of Service · Privacy Policy · © 2026 Felvero